Privacy Statement

Last updated: [insert publication date]

StampHappy is operated by Jacque Williams in Auckland, New Zealand. This statement explains how we collect, use, store and share personal information through www.stamphappyclasses.co.nz in accordance with the Privacy Act 2020.

Information we collect

Depending on how you use our website, we collect:

Your name, email address and any billing or contact details requested at checkout.
Details of your purchases, including the products purchased, transaction references and payment status.
Information needed to provide and manage your customer account, where applicable.
Information you provide when contacting us for help.
Your name and email address when you subscribe to newsletters or sign up for a free resource.
Technical information associated with your use of our website, such as your IP address, browser information and pages visited.

Our payment providers also collect information needed to process your payment, as explained below.

How we use your information

We use personal information to:

Process and fulfil purchases.
Provide access to tutorials, downloads, videos and other purchased resources.
Send order confirmations and communications about your purchase.
Manage customer accounts, where applicable.
Respond to questions and resolve payment or access issues.
Send marketing emails where we have appropriate consent.
Maintain and protect the website, prevent fraud and meet our legal obligations.

Providing personal information is voluntary. However, if you do not provide the information required for checkout or delivery, we may be unable to complete your purchase or provide access to your resources.

Payments through Stripe and PayPal

Payments are processed through Stripe or PayPal, depending on the payment method selected.

Payment information, including card or payment-account details where applicable, is collected and processed by the selected provider. StampHappy does not store your full payment card number or card security code on this website.

We receive information needed to manage your purchase, such as confirmation of payment, transaction references and relevant customer details. The provider may also make limited payment-method information available to us.

You can read more about how these providers handle information in their privacy statements:

Newsletters and free resources

We use AWeber to manage our email subscriptions and send newsletters.

Where a free resource is offered as part of a newsletter signup, the signup form will explain that you are also subscribing to ongoing StampHappy emails. These may include cardmaking ideas, tips, new tutorials, events and offers.

You can unsubscribe from marketing emails at any time using the unsubscribe link or by contacting mail@stamphappy.co.nz. Unsubscribing does not prevent us from sending necessary communications about your purchases or account.

Who can access your information

We share relevant information with providers needed to operate our business and deliver your purchases. These include:

Stripe and PayPal for payment processing.
AWeber for email subscriptions and marketing communications.
Website hosting, maintenance and technical support providers.
Other providers used to deliver purchased content or protect the website, where applicable.

We may also disclose information where required or otherwise permitted by New Zealand law.

Overseas service providers

Some of our providers may store or process personal information outside New Zealand.

We remain responsible for personal information held on our behalf and take reasonable steps to ensure appropriate protections apply. Where information is disclosed overseas, we meet the applicable requirements of New Zealand privacy law.

Cookies and website information

Our website uses cookies and related technologies to support features such as shopping carts, checkout and customer login, where applicable.

Storage, security and retention

We take reasonable steps to protect personal information against loss, misuse, unauthorised access and disclosure.

We retain customer and purchase information for as long as needed to deliver our services, manage relevant enquiries or disputes, and meet legal recordkeeping requirements. Information that is no longer required is securely deleted or anonymised.

Unsubscribing stops marketing emails. We may retain a limited record of your unsubscribe request to help ensure you are not added back unintentionally.

Your privacy rights

You can request access to personal information we hold about you and ask us to correct it. We may need to verify your identity before responding.

If we do not make a correction you request, you may ask us to attach a statement of the correction sought to the information.

For requests, questions or privacy concerns, contact:

Jacque Williams
StampHappy
Email: mail@stamphappy.co.nz

If we cannot resolve your concern, you can contact the Office of the Privacy Commissioner.

Other websites

This statement covers www.stamphappyclasses.co.nz.

Other websites we link to have their own privacy statements. Please review those statements when providing information directly to another website or service.

Updates

We may update this statement when our practices or legal obligations change. The current version and its update date will appear on this page.